Legal Guidelines
Privacy Policy
Learn how we securely handle, protect, and respect your business and visitor details. Last updated: .
Who We Are & Our Commitment
Yokaify ("we", "us", "our") provides a smart, customer-focused virtual sales mascot platform. We believe that privacy is a foundational pillar of trust. This Privacy Policy is designed to clearly outline how we manage, protect, and secure information when you register as a website owner, or when visitors interact with your assistant.
Information Collected — Website Owners
When you create an account to design your custom mascot, we collect basic details such as your name, business email address, and company name. To handle payments safely, all billing and credit card details are processed securely by Stripe, our premium payment provider. Yokaify never stores or sees your raw credit card numbers.
Information Collected — Your Website Visitors
Yokaify is built on a privacy-first foundation. To keep the chat experience smooth, our system assigns an anonymous visitor code stored securely in the browser. We collect the conversation messages sent to the mascot to generate accurate answers. We do not engage in cross-site tracking, do not build marketing profiles, and never share visitor conversations with third-party advertisers.
How We Use the Information
We use the collected information solely to operate, maintain, and polish your virtual assistant. This includes presenting you with beautiful analytics on visitor interactions in your dashboard, improving the assistant's conversation quality, processing secure subscription payments, and preventing misuse. We do not sell your personal or business details to anyone.
European Union & Global Privacy Rights
We respect privacy laws worldwide. If you or your visitors are located in regions with strict data privacy laws (such as the European Union or United Kingdom), you hold complete control over your personal details. This includes the right to access, correct, export, or permanently delete your records at any time. Simply contact our support team to exercise these options.
Data Retention & Secure Deletion
We keep conversation records active for 90 days to help you analyze visitor interests and improve your mascot settings. You can request immediate deletion of these logs at any time. All personal account information is safely stored until you choose to cancel your account, after which your files are permanently scrubbed from our systems.
Contact Our Privacy Team
For any privacy-related requests, questions about how we keep your business safe, or to request a full review of your stored details, please email us directly at privacy@yokaify.com. We review all incoming requests and respond within five business days.